Moab Luxury Tours (MLT)

Frequently Asked Questions

  • Moab Luxury Tours is a one-of-a-kind experience in Moab, setting itself apart from other tour providers through its unique blend of small-group intimacy, passionate and knowledgeable guides, luxurious vehicles, a dedicated commitment to sustainability, and a personalized level of service that combines to create truly unforgettable and exclusive adventures for our guests.

    Read through all of our unrivaled amenities here.

  • Moab Luxury Tours offers a wide range of guided tours. Our daily standard tours are the Canyonlands Island in the Sky morning tour, Arches National Park afternoon tour, and both parks making it a full day tour.

    • We also provide customizable tours for groups and events.

    • All tours are designed to provide a unique and immersive experience.

  • We believe in providing a personalized experience, so our group sizes are intentionally kept small. Group sizes vary. Currently we are able to accomodate up to 4 passengers per tour, ensuring a more intimate and engaging tour.

  • Yes, we offer private tours and can customize an itinerary to meet your specific interests and needs. Contact us to discuss your requirements, and we'll create a tailored experience just for you.

  • In general, pets are not allowed on our tours due to park regulations and the comfort of all passengers. Service animals, as defined by the ADA, are an exception and may be accommodated.

  • Utah law allows for the consumption of alcoholic beverages inside the passenger compartment of vehicles registered as limousines, even when on public roads and highways with passengers in-transit. While the National Park Service does allow for the consumption of alcoholic beverages within the parks in many areas, they do not allow for the consumption of alcohol in vehicles while passengers are in transit.

    Local Beer and Wine is part of each tour package, and passengers age 21 and older may consume alcoholic beverages during our tours at locations inside the National Parks, just not while inside the vehicle after entering the parks.

    Alcohol consumption inside one of our registered limos is still permitted during our non-National Park tours, during transportation, shuttle, and limo services, as well as before entry and after exiting National Park land on National Park tours.

  • Most of our tours operate year-round, but availability may vary based on the season and weather conditions. Please check the specific tour details for seasonal availability or give us a call.

  • Most tours operate in various weather conditions, but certain weather events or park closures might result in tour rescheduling or cancellations. Safety is our top priority, and we will make decisions accordingly.

  • Certainly! Moab Luxury Tours operates under Commercial Use Authorization permits. Your guide is responsible to make sure all conditions of these permits are adhered to. This includes ensuring that all tour participants maintain the utmost respect for the park's trails, natural wonders, and fellow travelers. This allows us to operate in harmony with the park's regulations and preserve the pristine beauty of these national treasures.

The Experience

Booking & Cancellation

  • Booking a tour is easy. You simply book online through our website, or you can call our reservations team to book over the phone. We recommend booking in advance to secure your spot, as our tours often fill up quickly.

  • Our tours are designed to accommodate light to moderate walking. Please check the tour description or contact us for specific details.

  • We aim to accommodate all guests to the best of our ability. Please inform us of any specific needs or mobility issues when booking a tour, and we will do our utmost to make the necessary arrangements or provide guidance on suitable tour options.

  • At Moab Luxury Tours, we understand that sometimes plans change. To ensure a smooth booking experience, we have established the following cancellation policy:

    Cancellations Made 72 Hours or More in Advance:
    We offer a full refund for cancellations made at least 72 hours before the scheduled tour departure time.

    Cancellations Made Less Than 72 Hours in Advance:
    Cancellations made less than 72 hours before the tour departure time are non-refundable.

    Late Arrivals or No-Show Policy:
    No refunds will be issued if you arrive late or do not show up for your scheduled tour.

    Weather and Park Closure Policy:
    In the event of extreme weather conditions or park closures, we reserve the right to reschedule or cancel a tour for the safety and enjoyment of our guests. In such cases, a full refund will be provided.

    Changes and Rescheduling:
    If you need to make changes to your reservation or reschedule, please get in touch with us as soon as possible, and we will do our best to accommodate your request, depending on availability.

    Please review the specific tour details and policies when booking.
    Certain tours may have variations to this general policy. We recommend contacting us with any questions or concerns regarding your booking. Moab Luxury Tours aims to provide an exceptional and accommodating experience for our valued guests.

  • We understand that plans may change. If you need to reschedule your tour, please contact us as soon as possible, and we will do our best to accommodate your request, depending on availability.

  • Yes, our tours make wonderful gifts. When booking, you can specify that the tour is a gift, and we can provide you with a gift certificate or other options to surprise your recipient.

  • A public tour typically involves a group of people who have booked individual seats, providing a chance to meet new fellow travelers.

    In contrast, a private tour is exclusively reserved for a single group, offering a more personalized and flexible experience tailored to your specific preferences and schedule. Please see our Booking page for price differences.

Making the Most of Your Tour

  • We recommend wearing comfortable clothing and closed-toe shoes suitable for walking or hiking. Don't forget to bring a hat, sunscreen, a refillable water bottle, and your camera for capturing the stunning landscapes.

  • Meals are typically not included in the tour price, but we do provide a lunch break on full-day tours, during which you can dine at a local restaurant or enjoy a packed lunch. You may also bring your own food, and refrigeration is available. We do provide an assortment of complimentary snacks and beverages.

  • Our tours are primarily conducted in English.

  • Gratuities are not included in the tour price. Tipping is at your discretion but greatly appreciated by our guides, who work hard to make your tour enjoyable and informative. If you'd like to show your appreciation, a standard guideline is 20% of the tour price.

  • We plan our tours with restroom stops in mind. National parks typically have restroom facilities at key locations. Your guide will inform you of restroom opportunities during the tour.

  • A Moab Luxury Tours representative will contact customers via the phone number provided during the booking process to give an estimated time of arrival for the morning or afternoon tour pick up.

If you have any additional questions or need further information, feel free to contact our friendly customer service team, and we'll be happy to assist you.

WORKING LINKS COMING SOON BELOW

WORKING LINKS COMING SOON BELOW

MOAB FOOD

  • Coffee

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